Thursday, 20 March 2014

Resetting Avaya 1608-i Phone to factory defaults

After searching around and finding conflicting advice I found the following method for resetting Avaya 1608-i phones running firmware hal1608ual_340D (may work for others as well)

Plug phone in.

When "* to program" shows press *.

When "enter PROCPSWD" shows enter C R A F T # on the keypad.

Press # to all the values shown and when "Enter command" shows (will be the last option) press the mute key and enter the following: C R A F T C L E A R #

"Clear all values?" will show. Press # and # again to confirm.
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16 comments:

  1. Nazareno20 November 2014 at 21:07

    Thanks so much, I've spent months looking for a code that actually works on my IP Phones. None of the documented information in Avaya I looked at mentions this code.

    Do you have by any chance the origin of this information? is it in a public and official document?

    Thanks again.

    ReplyDelete
  2. Nazareno20 November 2014 at 21:11

    By the way my Phone firmware is HA1608ua1_350B

    ReplyDelete
  3. Jibeesh KT3 August 2015 at 11:03

    Thank you so much, i have called my supplier and technical team, then also no use. But, now i got the code what i need to reset.

    Thanks again.

    ReplyDelete
  4. Unknown28 September 2015 at 21:19

    Could be 'cuase i got Avaya IP Office 9?

    ReplyDelete
  5. Unknown9 November 2015 at 17:24

    Hi,
    Thanks for this tutorial.
    I'm working now on an IP phone 1608-I. When it boots up, and i press * , it asks me to enter PROCPSWD. please, help, need i reset or enter a password ?

    ReplyDelete
  6. Unknown11 January 2016 at 11:33

    thanks a lott.
    very helpful.

    ReplyDelete
  7. Unknown25 January 2016 at 07:51

    dear all.

    I have a 1608-i but now I can not connect to this phone. I try code CRAFT # as instruction but after press #, phone restart and problem still remain.

    My phone firmware is ha1608us1_360A.bin

    ReplyDelete
    Replies
    1. Unknown25 January 2016 at 08:09

      ha1608ua1_360A.bin (not ha1608us1_360A.bin)

      Delete
  8. sanoon9 August 2016 at 11:43

    Thanks a lot

    ReplyDelete
  9. Unknown25 August 2016 at 13:12

    Thanks a ton !!!

    ReplyDelete
  10. Unknown15 December 2016 at 21:38

    muy buen aporte gracias desde Ecuador

    ReplyDelete
  11. Michael Kyle20 July 2018 at 07:11

    Nice article. Thank you for sharing this valuable detail. Avaya Charlotte

    ReplyDelete
  12. abad fores5 November 2019 at 19:57

    cual es icono CRAFT #

    ReplyDelete
    Replies
    1. Nazareno5 November 2019 at 20:55

      This comment has been removed by the author.

      Delete
    2. Nazareno5 November 2019 at 20:57

      Abad. Usa el teclado numérico para deletrear CRAFT sería 2-7-2-3-8

      Delete
  13. abad fores5 November 2019 at 20:01

    pasos para registrar avaya 1608-I alguien podria ayudarme

    ReplyDelete

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